Terms and Conditions
Effective Date: The date of your enrollment in the Membership.
By enrolling in DIEM: The Inner Circle Membership (hereafter referred to as "the Membership"), you agree to the following Terms and Conditions ("Terms"). These Terms constitute a legally binding agreement between you, the participant, and Dr. James Rouse/Be Alive & Well, LLC (the "Company"). Please read these Terms carefully before proceeding.
DIEM: The Inner Circle Membership is a transformative, community-centered experience designed to guide individuals in living each day with intention, resilience, and purpose. Rooted in Dr. James's philosophy of mindful daily practices, the Membership provides access to curated resources, live sessions, and exclusive content that support participants on their journey toward a balanced and fulfilling life.
Participants must be at least 18 years of age. By enrolling in the Membership, you affirm that you meet this requirement and are legally capable of entering into this agreement.
Payment and Subscription Terms
The Membership is offered as an annual subscription. Payment in full is required at the time of enrollment. By providing your payment information, you authorize the Company to charge your selected payment method for the annual fee. Membership fees are subject to change for future subscription renewals. Once paid, the annual subscription is non-refundable except as outlined under the "Hardship Exceptions."
Cancellation Policy
You may cancel your Membership at any time by providing written notice to [email protected]. Cancellation will prevent your Membership from automatically renewing for the next term. No refunds will be issued for any unused portion of the current annual subscription term.
Hardship Exceptions
In cases of significant hardship, such as documented medical emergencies or other unforeseen life events, you may submit a written request for early cancellation of your Membership to [email protected]. Requests must include appropriate supporting documentation and will be evaluated on a case-by-case basis at the sole discretion of the Company. The Company reserves the right to determine the outcome of such requests in accordance with applicable laws.
Membership Benefits
Membership grants you access to live group coaching sessions, curated resources, and exclusive content designed to foster personal growth and intentional living. Access to benefits is contingent on an active Membership subscription.
Access to Membership Materials
All Membership materials, including live session recordings, downloadable resources, and exclusive content, remain the intellectual property of the Company and are protected by copyright law. Members may not share, reproduce, or distribute Membership materials without express written consent. Access to materials is for personal use only and is non-transferable.
Code of Conduct
Members are expected to maintain a respectful and supportive environment within the Membership community. Disruptive, disrespectful, or harmful behavior may result in removal from the Membership without refund.
Coaching Disclaimer
The Membership provides tools, guidance, and strategies for personal growth. It is not a substitute for professional medical, psychological, or financial advice. All decisions and actions taken as a result of the Membership are the sole responsibility of the participant. The Company is not liable for outcomes related to participation in the Membership.
Technology Requirements
Members must have access to a reliable internet connection, compatible devices, and basic software to access Membership resources and live sessions. The Company is not responsible for member-specific technical issues.
Governing Law and Dispute Resolution These Terms are governed by the laws of the State of Colorado. Any disputes arising under these Terms shall be resolved through binding arbitration in accordance with the American Arbitration Association.
By enrolling in the Membership, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. For questions or clarifications, please contact us at [email protected].